City of Westminster: Freight, Servicing and Delivery (FSD) – Strategy and Action Plan Stakeholder Questionnaire

WSP has been commissioned by Westminster City Council to develop a Freight, Servicing and Delivery (FSD) Strategy and supporting Action Plan. The Strategy and Action Plan will focus on two primary objectives:

  • Helping the City of Westminster become carbon neutral by 2040;
  • and Reducing the number of Killed and Serious Injury collisions that involve pedestrians and cyclists with all motorised vehicles; including delivery and servicing vehicles.


The Strategy and Action Plan will also aim to support business resilience, reduce operating costs, reduce congestion and vehicle emissions, loading and unloading noise on the street and wider environmental impacts to provide a future vision for freight, servicing and delivery activity for the City of Westminster. In order to develop a robust and relevant Strategy and Action Plan, it is important to engage with a wide range of stakeholders with an interest in freight movement, servicing and delivery activity within the City of Westminster.

This questionnaire provides the opportunity for you to contribute to the development of the Strategy and Action Plan and help to shape how goods are moved and servicing is provided within the City of Westminster, now and in the future. We are eager to hear your views on challenges, their impact, potential solutions and what Westminster City Council’s FSD Strategy and Action Plan should include.

We would be grateful if you would complete the short questionnaire below and return to by Friday 18th September, 2020.

FSD questionnaire (Word Document)



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